I do not offer refunds/exchanges if you change your mind, so please ensure that you read the product description carefully prior to your purchase. In the unlikely event that you have received a damaged product, an exchange or refund of the product(s) will be provided. Refund requests must be made within 30 days of purchasing with a photo of the damaged product. If you have any questions please don’t hesitate to contact me at clayandball@gmail.com

Your pottery is completely dishwasher safe, though hand washing is kinder to your pottery and it is recommended to maintain its quality and longevity. Your pottery is not safe for oven use and you should avoid placing your pottery under extremes of temperature such as in the freezer or into a hot oven or microwave. This can cause thermal shock which may result in cracking.