Exchanges: We don’t offer exchanges or refunds for change of mind, so please take a moment to read our product descriptions carefully before purchasing. If you have any questions, don’t hesitate to reach out to us directly. If your items are damaged during transit, we will offer a full refund or exchange. Please send a written request within 7 days along with a photo as proof of damage. Faulty Items: Since our products are handmade, natural imperfections are part of their unique character and won’t be considered faults. However, if you receive a product that is genuinely faulty, please contact us within 7 days and include a photo of the item.

All items are handmade in my home studio in North Canterbury. Each piece is unique and individual. I also host botanical soap-making and beeswax candle-making workshops for private or small groups. Please contact me if you're interested!