RETURNS ~ We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. To start a return, you can contact us at hello@ladailie.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at hello@ladailie.com. Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

OUR QUALITY: We are committed to using only the finest precious metals (we use pure 14K and 18K gold for our gold plating, recycled 925 solid sterling silver and natural pearls). Using only the highest quality precious metals ensures our jewellery is hypoallergenic, water resistant, anti-tarnish and long-lasting for daily wear.