I want you to be happy with what your purchase, so please contact me via email if you have any issues with your order and I will work my hardest to solve the problem. Please note, I do not offer a refund if you change your mind about a purchase. However, I offer free replacements for faulty or damaged products.

Why does my ipu differ from the picture? Due to the handmade nature of each piece, there will be variations in shape, size, and colour. Each piece is unique, so your ipu may differ slightly from photos. Are they dishwasher and microwave safe? For optimal care and to prevent thermal shock, I recommend hand washing and avoiding extreme temperature changes. How long will my order take to arrive? I aim to dispatch all orders within 72 hours. But allow 5-10 days for them to arrive.